Effective Date: 01/10/2025

This Privacy Policy describes how Musef Sales Private Limited (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website or interact with our services.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.

If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at support@musefsales.com or by mail at:

Musef Sales Private Limited
10-12-06, Kasa Wado, Bukdi Road, Patan, Patan, Patan-Gujarat – 384265, India

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.

Your purchase transaction data is used only as long as necessary to complete your purchase transaction. After completion, your purchase transaction information is not retained.

Our payment gateway adheres to the standards set by PCI-DSS, managed by the PCI Security Standards Council — a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more insight, you may also want to read the terms and conditions of Razorpay at https://razorpay.com.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us will collect, use, and disclose your information only to the extent necessary for them to perform the services they provide.

However, certain third-party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.

We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities located in a different jurisdiction. So, if you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain your user session. These cookies are not used to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon being posted on the website.

If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or require more information, please contact our Privacy Compliance Officer at:

📧 support@musefsales.com
📬 Musef Sales Private Limited
10-12-06, Kasa Wado, Bukdi Road, Patan, Patan, Patan-Gujarat – 384265, India

[Re: Privacy Compliance Officer]